Thanks again for another wonderful Royal Prestige purchase. I can't believe I have been a client of yours for over 20 years. Where does the time go? It seems like yesterday I bought my stoneware dishes. Can you believe that my first purchase was back in 1985?

I can't believe I have purchases so many products, including pans, stoneware, fine china, crystal, flatware, water purifiers, etc. and have yet to be disappointed. I have been pleased with every Royal Prestige purchase and never had any problems with the company or you. You have been dependable, honest, and caring with me. It seems no one takes the time to say Thank you these days, and I thought you deserved a proper thank you for all the years you have been there for me. I do appreciate it.

I adore my new everyday dishes. With kids the break resistant "china" is holding up better than I could have hoped! It seemed the dishwasher was eating up our dishes. It felt like I had to buy new glasses every month. The new ones are fantastic. No breaks, no cracks, etc. How wonderful to be able to have matching glasses and plates without having to buy replacements monthly.

The Oneida flatware still looks like new. It doesn't seem possible since it's used daily and for 20 years.

The pans also show little wear. My mother has bought many sets of store bought pans and worn them out, while I am still using my Royal Prestige pans some 15 years later.

And the water purifier has been a God send. Our water was so bad when Tina was a baby she was suffering from a good case of lead poisoning.  We couldn't figure out how she was getting poisoned. We didn't have lead paint in our house, we didn't read the Sunday comics, etc. The pediatrician was dumbfounded by the results and ran more lead tests multiple times Much to our surprise the Royal Prestige water purification system took care of the problem. After using it, Tina's next lead test came back with low normal levels of lead. I can't express our appreciation to you strongly enough for saving our daughter's health. Prolonged lead poisoning can cause permanent damage to a child.

I look forward to future purchases with you and Royal Prestige. Great products and wonderful service. A winning combination if you ask me.

Fondly,
J. Gill, Walpole, MA (May 2007)

Happy New Year!

My wife and I received our most recent order in time for Christmas (as promised) and it was as great as the first time we ordered from Royal Prestige Northeast more than 5 years ago. We usually place 1 or 2 orders per year to complete our wish list of products.  Unfortunately, for us, the list keeps growing because new products are being added.  Each time we, or family members order, we are provided with great service, quick delivery and a perfect product.  I look forward to our next order and using the products in our new home.  Thank you for the care and pride you take in providing such great service.

Jeremy Kosh (January 2007)

Dean JoAnne & Ray,

I want to thank you for introducing my family to Royal Prestige, about four years ago.  Up until the presentation we never heard about them before, but we tell everyone this was by far the best investment we have ever done.  The cookware works perfectly, and it cleans easily.  The knife set is out of this world.  We are currently living at our in-laws and our entire set is in storage, we miss it so much, and we only cook twice per week.

My in-laws pots and pans along with knives et are supposedly "top of the line" but they do not compare.  It takes so long to take the skin off four chicken breasts - I refused to do it any more.  And I hate having to use two pots for two different vegetables because the flavor mixes.  With our R.P. pots we could just put it in one pot and each would taste perfect.

The service is amazing as well!!  I have been told about many "life time warranty" but R.P. really stands behind their products.  One day a family member stopped by our house and used one of our steak knives for something other than to use with food.  The knife tip bent. We were very upset since first we were not informed what it was being used for and second we thought to ourselves "this would not be covered under the warranty."  It took us about a month to muster up the courage to call and ask for a replacement, much to our surprise they sent us a new steak knife and there were not complaints what so ever.  Now that is life time warranty!!!!

Thank you so much!  -Mr. & Mrs. Santana (August 2006)

Dear Royal Prestige,  Thank you so much for introducing us to Royal Prestige's knives, pots and pans!  When first using the knives, I was continually amazed that I didn't have to keep cutting back and forth to get the knife to cut!  It cut my food with one try!  I even had a dream about the quality of the knives that evening!

We didn't buy the RP silverware set and are now regretting it!  We got silverware as a wedding gift and after washing then once in the dishwasher, they had rust spots!  We're hoping to buy RP's silver ware now!  Thanks RP!  ~Matthew & Kayle P.

Ray and Joanne, My wife, Andria, and I set out to your demonstration a couple of years ago and came with little idea of what to expect.  My wife was interested in the free offers, but upon leaving there, we hardly remembered what the free benefits were because we were excited about the products we had ordered.  As the cook of our household, I was immediately excited about the cookware as my mother used similar products over 30 years ago.  And this was even better!  As soon as we received the cooking system, our cooking and heating habits changed and improved drastically for the better!

The whistle tops and the sturdy cookware have made cooking that much more enjoyable.  When we joined a weight lost system, they proved to be even more valuable.  The ease in which we can cook fresh or frozen vegetables made it easy for the two of use to loose a combined 50 pounds!!

Having had the cookware and tableware for a couple of years now, we couldn't be happier.  We have purchased additional pieces to round out the collection and they suit our needs to a "Tee".  They still look as good as ever and are a breeze to take care of.

We just wanted to thank you again for introducing us to these products.  Now as we begin to expand our life together and enter into buying a home, I look forward to these being a staple in our household for many years to come.  Thanks again!  -Jonathon and Andrea A., Hyannis, MA

Dear Ray, You are too good to be true!  My husband and I bought our Royal Prestige pans from you 4 years ago.  At that time, you offered to come to our house and show us how to use the pans.  In fact, you even said you'd cook us dinner!  I must admit, I have not done much cooking up until recently.  And by now, I had forgotten how to correctly use my pans.

Although I didn't expect your "in-home service" offer to be available after so much time, I decided to call you and ask anyway.  To my surprise, you sounded glad I had called and made an appointment to come over in a few days.

We are so impressed with your excellent service, especially since all this time has gone by.  You came on time, demonstrated the pans and answered ALL my questions (and I had a lot!)  You even brought food and cooked us dinner, just like you said you would 4 years ag o.  And it was perfect!  Plus I appreciate the updated cookbook you gave me.

So thank you for offering a great product and outstanding customer service.  It truly is a bonus to know I can call you anytime and get the help I need to maximize the investment we have made in our Royal Prestige cookware.  Sincerely,   - Virgina S.

Ray and Joanne, Dina and I wanted to write to you and Thank You for the products we purchases July 19, 2001.  We attended your product demonstration in Andover for the opportunity of the trips.  My profession is in retail sales and I NEVER buy with out sleeping on it for a few days.  If the thought stays with me for a few days after I usually buy.  Your sales approach is very relaxed, but very Professional.  Dina and I are to be married in May of 2002, and we are always doing something for the wedding.  In fact, Dina gets frustrated with me because I am not impulsive.  I can tell you right now "We are NOT returning our purchase!"  My fiance was interested in the Cutlery set right away and was determined to buy them that night.  Because I am in love, I agreed but I was reluctant.  I am the cook in this family and I wanted a great set of pots and pans to cook with .  After the video and the cooking demonstration I wanted the Pots and Pans.  So needless to say, we bought the 14-piece set and from then on "Let The Cooking Begin"...

The cost of the set we purchased was expensive for us and it came out of our wedding fund so we were anxious to get the products and see what we got ourselves in for.  They arrived as you said they would and we followed the instructions to prep the cookware.  The next day I was watching the video and Dina had already had the knives set in the block and began re-arranging our kitchen around those knives.  She Loves those knives more than me so I behave or I will end up cut into pieces!!!  If you know what I mean.  We have retired our old set of knives and we use those knives exclusively.  I have not been able to master the pans yet but I will keep trying.  I think the pots and pans are the best thing we will purchase in our lives and our grand children will be using them when the time comes.  I am glad they have a lifetime warranty; while I am learning at least I know if I really mess up I can get a new one.  They are the easiest things to clean so I love that!

If you ever need a reference for future Brides and Grooms or just a potential customer please feel free to have them contact me so I can close the deal for you.  I think the best sales people sell the products they believe in, so I know I can make the sale.  Thanks again and Healthy Cooking!  Respectfully,
     - The Future Mr. & Mrs. Robert S., Woburn, MA

Dear Ray & Joanne, Eric and I first came across Royal Prestige about 2 years ago at the bridal expo at the Best Western in Fitchburg.  I was so taken by the Midnight Mood pattern, as well as my husband (fiance at the time).  We then decided to start our Royal Prestige collection.  We chose the MARINA crystal to go with this pattern and the MALTESE ROSE for Flatware.

It was in truth, the best purchase we've ever made.  This year we have purchased additional pieces to our collection and I can honestly say it still brings a smile to our face when we set our dining room table for an old fashioned family meal.

We also purchased the 17 piece cookware set.  After using this set, I will never purchase another brand again.  There's nothing more important to me than having good quality cookware when I'm cooking for my family.  Thank you again for helping us create a dream right at home.  Sincerely,
   - Christine O., Leominster, MA

Hi Ray!  We came to a bridal event that you sponsored for the free trip almost 3 years ago (even though we didn't go on the trip!) and we bought a whole starter set of Royal Prestige...this stuff is fantastic!!!  This was the best cookware we ever bought-so now to my next question...do you have a catalog with prices, etc of all the items?  I had gotten stuff before ...every now and then... and we tried to suffer with other pans/pots in between but nothing holds up to these and I'm tired of wasting money on all the junk out there!  Thanks for your help.  - Debbie Z.



Thank you for providing Steve and I the opportunity to own products from Royal Prestige.  We are thrilled with everything we have purchased (in fact, we just received the shipment last week) and look forward to doing business with you for many years to come.

Could you please send us a price list of all the products available so that friends and relatives who wish to purchase something for our wedding next year will know how much they want to purchase.  Also, if there are any additional catalogs, we would appreciate them.  - Lisa M., N. Attleboro, MA



Thank you so much for your help!  By the way the cookware is incredible. I love it!  Thanks again!
     - Rebecca, N. Andover, MA



Thank you for introducing us to Royal Prestige.  Jack and I love the way the food cooks without any oils.  You can really taste the true flavor of meats and vegetables.  We also enjoy the dishware and crystal we received.  In fact, we like it so much that we plan on using Royal Prestige as our Bridal Registry.  Could you please send us a price list for ALL Royal Prestige items?

Jack and I would like to thank you both again for assisting us in this decision of choosing  Royal Prestige. We both agree it was a big decision, but in the end were happy we chose Royal Prestige.
    - Rhonda M.



We  just wanted to take a few minutes and say thank you for the wonderful demonstration.  We really enjoyed learning all the benefits from using your cookware.  After the demonstration we went searching in the stores for a pan, and flatware that would compare and their wasn't any that came even close.  We can't wait to enjoy your cookware over our lifetimes together.  Thank you very much,
    - Audrey M.



We spoke earlier today when I placed an add on order for a couple of pans.  Could you please send me an updated catalog and pricing with my order?  I know there are more pieces I would like to get.  Thanks again for all your help.  I bought my original set of cookware prior to getting married in 2000.  When I first received them I refused to throw away my non-stick pans thinking there was no way I could cook everything you said I could with my new pans.  It wasn't long before my old pans were in the trash.  Cooking my Royal Prestige pans was effortless, and my food even seemed to have more flavor.

I have added to my original set a few times now because they are so easy to clean and look like they have never been used even after four years of daily use.  I know not to waste my time or money on the cheap stuff.  My sister received a very expensive set of cookware from Italy at her wedding shower 2 years ago, her pans look like they are used everyday (I assure you the are not!) she doesn't cook as much as I do.  I am still amazed at the quality and resilience of my pans!  When I would talk to people who have had their Royal Prestige pans for 20 plus years and they would tell me how they still look new I used to think to myself year right, sure they do... now I know better!  Thanks for a great product!  I cant' wait to get my new pans!!
     - Amanda O.



I started collecting Royal Prestige when I was about 27. Having good quality China means a lot to me. Every Christmas, Grandma would dress up her table with her lovely China --it was obvious that she was very proud to be able to serve her family holiday meals on such fine dinnerware. I wanted that for my family. My grandmother has since passed away, but now I can experience the pride she felt when serving her family holiday meals on only the finest dinnerware. Thank you so much Royal Prestige for making my family holidays more special than ever.    - Elaina O.



I am expressly writing this letter to thank you for the unbelievable, personable service & commitment you and your company have demonstrated to me over the past several months. Never did I dream that a company would go to the lengths that you have since my first email contact with you. I know that the service and dedication you have demonstrated will be rewarded 100 fold with satisfied customers through word of mouth. That is by far the best advertisement any company could obtain. You certainly have this customer who will for a life time highly recommend you to anyone needing your services.
     - Beverly L.